#26 Cheerfy Product News: Self-Service Kiosks with CRM & Loyalty
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Cheerfy Kiosk
Self-service kiosks with a "Cheerfy touch"! ✨
Cheerfy Kiosk streamlines the shopping experience, reducing waiting times and minimizing the risk of losing customers due to long queues, especially during peak hours. 🏎️
Moreover, using Cheerfy Kiosk allows for maximizing the average ticket value through suggested selling and contextual, personalized promotions within the digital experience. 💰
Companies like McDonald's have already demonstrated their vast potential, with increases of between 10% and 20% in their average ticket values, as hinted by the brand itself.
Integrated Loyalty
But we wanted to go even further...
Cheerfy Kiosk seamlessly integrates with our CRM and loyalty platform - Cheerfy Loyalty. Your customers will earn points and redeem their rewards. Automatically 😍
Leading restaurant brands see Kiosk as a crucial element in a complete omnichannel strategy, where customers expect a consistent, personalized, and frictionless experience, regardless of the chosen channel at any given moment.
Take Healthy Poke, for instance, whose omnichannel loyalty plan is designed to let their customers "earn Healthy Coins not only when they order traditionally in-store but also through their kiosks (Cheerfy Kiosk) and their own delivery channel (Cheerfy Shop)."
Multi Brand Orders
Do you manage multiple restaurant brands? Or a culinary space with multiple restaurants? Cheerfy Kiosk is for you too.
Kiosk allows you to create an experience where your customers can order from several of your brands simultaneously, like Juicy Brands (multi-brand orders). You can even offer an experience where your customers can order from multiple restaurants - managed by different operators and located in different places - in a single order, like El Mercado de San Leopoldo (multi-restaurant orders)
PS - You can read more about the Kiosk announcement in the recent article from FORBES Spain.
We hope that these new features are helpful. We are already working on what's next!
We will be happy to get your feedback.
Valen
Cheerfy Technology Officer